Our highly experienced staff dedicated to creating a warm, personalized environment for you and your family.
Pam Hooper
Facility Administrator
Pam has her BS in Nursing from the University of Arkansas Medical Sciences and is certified as a Nurse Practitioner in the state of Arkansas. Since graduation, Pam has been involved in management of surgical services in both hospitals and surgery centers.
As the former Director of Nursing and Associate Executive Director for Humana Surgical Hospital in Memphis, she was responsible for day-to-day operations of this surgical hospital, as well as corporate CON development and acquisitions. Upon returning to Arkansas in the early 80’s, she worked to develop one of the first freestanding ambulatory surgery centers in the state of Arkansas where she continues to manage surgical facilities today. Over the past 25 years she has worked in partnership syndication, surgery center development, Medicare certification and JCAHO accreditation, along with day-to-day financial and operational responsibilities.
In 1997 Pam, and her partner Mary Hill, established Consultants in Healthcare, a consulting company designed to provide development and management services for inpatient and outpatient surgical services. As a partner with Consultants in Healthcare, she has consulted on numerous surgery center projects and has been instrumental in building and managing several joint-venture projects. Since opening in October 1999, Pam has been the Facility Administrator for The Springhill Surgery Center. She is responsible for day-to-day clinical operations, financial management, personnel development, managed care contracting, quality assurance, and regulatory compliance. She also directs the Performance Improvement Committee and functions as liaison with the Medical Staff and Board of Managers.
Pam enjoys traveling, gardening, and shopping with her husband, Sanford.
Stephanie Dalby
Clinical Manager
Stephanie earned her Bachelor of Science in Nursing from Harding University in Searcy, Arkansas, and brings over 30 years of diverse clinical experience to her role as Clinical Nurse Manager. She began her career in the Medical Intensive Care Unit, where she served as a charge nurse and as a member of the hospital-wide code team. Throughout her career, she has worked across critical care, women’s and children’s services, pre and postoperative surgery, and endoscopic procedures. Stephanie joined the clinical team at the Endoscopy Center of Arkansas in 2005 and is responsible for the supervision of clinical operations.
Outside of work, Stephanie enjoys spending time with her family and friends, including her five children. She also enjoys reading, traveling—particularly throughout Europe—and staying active by playing pickleball.